Laser hair removal uses a concentrated beam of light that is attracted to the pigment (melanin) in the hair follicle. The light energy converts to heat and travels down the hair shaft to the root, where it selectively damages the follicle to significantly reduce future hair growth.
The surrounding skin is protected through advanced cooling technology, ensuring both safety and comfort throughout the treatment.Most clients describe the sensation as a quick flick or elastic band snap against the skin. Areas with finer hair tend to feel very mild, while thicker or denser areas may feel slightly stronger.
Each laser pulse lasts only 2–10 milliseconds, and we use the Zimmer Cryo-7 cooling system, which delivers continuous cold air at -30°C before, during, and after each pulse to maximise comfort and protect the skin.
Many clients find laser significantly more comfortable than waxing.
We can treat all skin colours thanks to our dual-wavelength laser.
Laser is effective on pigmented hairs (black and brown).
It does not work on blonde, white, grey or some red hairs — as they lack sufficient pigment. However, red hairs that contain brown pigment may still respond, up to a certain point.On average, a typical course of laser hair removal treatments consists over 6-10 sessions, spaced 4-6 weeks apart. This varies based on area, skin tone, hair colour and thickness, age, gender and hormones.
Laser hair removal provides permanent hair reduction. Once a follicle is destroyed, it cannot grow back. However, hormonal changes can stimulate new follicles over time, which is why occasional maintenance sessions may be required.
We use the Candela GentleMax Pro Plus — the world’s most advanced laser system. It is medical-grade, FDA and TGA approved.
This device features both the 755nm Alexandrite (for skin types I–III) and the 1064nm Nd:YAG laser (for skin types IV–VI).This device contains more power, can treat at higher energy, treat finer hairs, and at faster speeds than its previous model, the GentleMax Pro.
We are proud to be one of only two clinics in Melbourne’s entire east and southeast with this device — and the furthest out from Melbourne CBD.
We also use the Zimmer Cryo-7 cooling system, which increases client comfort and epidermal protection by blowing cool air at a temperature of -30°C on the skin before, during, and after treatment, without impacting the effect of the laser.
This prevents thermal damage to the skin, unlike in other cooling methods, such as contact cooling, cooling sprays, or ice packs.After your treatment, it is normal and expected response (and is a good sign) for follicle swelling to be present. This is called oedema, and means that the heat from the laser has effectively destroyed the root of the hair follicle.
It is also common for the area to be slightly red, or itchy. This usually subsides within 30 minutes to a few hours after your treatment. Use of Skinstitut Laser Aid in conjunction with keeping the area cool and aerated will promote speedier skin recovery.Please ensure the treatment area is freshly shaved, free of any fake or gradual tans, and you have not had any sun exposure or had any chemical peels on the area for a minimum of 2 weeks.
You also must not have been in a solarium for a minimum of 4 weeks prior to treatment, or used tanning drugs for a minimum of 6 months prior to treatment.All treatment areas must be clean shaven at the time of appointment, with the root of the hair remaining intact. This is because the laser is attracted to the pigment in the hair follicle, and the heat from the laser needs a target (the root of the hair) to treat.
If there are no hairs present, there is nothing for the laser to target.
If hairs are left unshaven, only the hairs above the skin will absorb the laser, which will not effectively follow down to the root of the hair follicle.Yes. Any part of the face or body that is to be treated must be clean shaven prior to treatment.
No - this is a myth.
Shaving has no affect on hair growth and hairs only appear to be thicker as it is a blunt cut rather than a tapered end.Apply Skinstitut Laser Aid immediately, as well as every few hours after your treatment, or as needed.
Apply sunscreen if there is possibility that the area will be exposed to the sun.
Avoid direct sun exposure on the treated area for a minimum of 2 weeks.
Avoid swimming, saunas, gym, hot showers or anything that can introduce heat into the body for the remainder of the day.
Avoid tight, non breathable clothing.
Avoid any other products other than Skinstitut Laser Aid and sunscreen for the remainder of the day, including deodorant or makeup.
After 5 days, begin exfoliating the treatment area with Skinstitut Glycolic scrub. Continue to do this 2-3 times weekly all the way up until your next treatment. This helps shed dead hairs, dead skin, and helps to prevent ingrown hairs from occurring. It also ensures that new hairs will be present for your next treatment.
If you are prone to pigmentation, use Skinstitut Even Blend Serum on the area after 3 days, daily, to prevent the area getting darker and to even out skin tone.It depends what area you are getting treated - smaller areas can take as little as 5 minutes, whilst full body appointments can take up to 2 hours. Time frames are shown on our booking page.
We treat clients from as young as 12 years old.
The parent or guardian will need to sign the initial consent form, and be present for the initial consultation.
We treat all areas except for the full Brazilian on anyone under 16 years of age.
It is optional for parents and guardians to be present during treatment.
Please note that prior to the age of approx. 18 years, hair growth has not fully developed due to changing hormone levels, so treatment may not be as effective.Yes, with the provision of a doctors clearance before proceeding. Please note that due to changing hormone levels, treatment may not be as effective.
Yes. We recommend wearing a tampon if you are experiencing a heavy flow, and if you are comfortable.
We have baby wipes and bathroom facilities on site for use.
It depends on the medication.
Medication impacting the bodies hormone levels will have an impact on the bodies response to the treatment.
Any medication that can cause photo-sensitivity to the skin may affect the skin's reaction to the treatment. These usually consist of medications such as antibiotics and prescribed acne medication.
If you are on any photosensitising medication, you will need to obtain medical clearance from your doctor prior to commencing treatment (or in the case of antibiotics, wait 2 weeks after your last tablet).
After obtaining medical clearance, please send through or bring in your doctors note so we are able to test patch you to determine it is safe to commence treatment.Yes, with a dermatologist or doctors clearance.
Studies have shown that it is safe to perform laser hair removal on clients taking accutane. We recommend a test patch prior to full treatment.
No.
As laser hair removal is attracted to pigment, it would mean that the laser would be attracted to, and hence ‘zap’ any tattoos, including cosmetic tattoos.
All tattoos in the treatment area will be covered and treated at a distance of 2cm to ensure no risk of exposure.Yes, due to our machine being able to detect ultra fine hairs, we can treat hair as fine as peach fuzz, provided it has pigment to it.
We can also treat hair stimulated by previous laser treatments, or hair growth caused by PCOS and other hormonal imbalances.
No.
As laser hair removal is attracted to pigment, it would mean that the laser would be attracted to, and hence ‘zap’ any fake tan in the area, including gradual tan.
All fake tan must be entirely scrubbed off to ensure a safe treatment.No.
Laser hair removal does not work on blonde, white, grey or most red hairs — as they lack sufficient pigment. However, red hairs that contain brown pigment may still respond, up to a certain point.
Generally 4 weeks is a sufficient amount of time for the hairs to be present in the body after waxing.
FAQ
Laser Hair Removal
This bespoke facial uses clinical-grade skincare and a full treatment protocol—including a double cleanse, exfoliation, mask, serums, moisturiser, and SPF—carefully tailored to your individual skin concerns. Whether your focus is hydration, texture refinement, radiance, balance, or overall skin health, each step is customised to optimise results. The treatment deeply nourishes and restores the skin, promoting softness, smoothness, and a luminous, healthy glow. High-performance products work to balance, protect, and revitalise, leaving the complexion refreshed, clarified, and beautifully radiant.
Most clients notice an immediate improvement in hydration, smoothness, and overall radiance straight after treatment. Skin often appears brighter, more refined, and balanced. For concerns such as congestion, uneven texture, or dullness, results continue to improve over the following days with correct home care.
A single treatment is ideal for maintenance or pre-event glow. For ongoing concerns such as acne, dehydration, or texture irregularities, a series of treatments spaced 3–4 weeks apart is recommended for optimal, cumulative results.
Signature facials are fully customised and suitable for most skin types, including sensitive, acne-prone, dry, combination, and ageing skin. Products and techniques are selected based on your individual skin condition at the time of treatment.
There is minimal to no downtime. You may experience slight redness immediately after treatment, which typically settles within a few hours. Most clients return to normal activities the same day.
A chemical peel is a controlled exfoliation treatment using professional-grade acids to remove dead skin cells and stimulate cellular renewal. After thorough cleansing and skin preparation, a tailored peel solution is applied and left on for a precise duration before neutralisation (if required). The treatment is completed with soothing and protective skincare.
We offer a curated range of Skinstitut peels, including:
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AHA Enzyme Peel – A gentle exfoliating treatment designed to brighten and smooth with minimal downtime.
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Peel Accelerator – Targets congestion, excess oil, and breakout-prone skin.
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Ageless Peel – Focused on pigmentation, uneven tone, and visible signs of ageing.
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Purple Peel – A more intensive corrective peel designed for acne, texture irregularities, and advanced skin concerns.
Each peel is selected based on your skin condition, tolerance, and desired outcome.
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While some improvement may be visible after one treatment, a course of 3 - 6 sessions spaced 2 - 4 weeks apart is typically recommended for corrective results. The exact number depends on the severity of the concern and desired outcome.
Many skin types can be treated safely; however, peel selection and strength are adjusted carefully depending on skin sensitivity, barrier function, and Fitzpatrick type. A thorough consultation is performed prior to treatment.
Downtime varies depending on the strength of the peel. Mild peels may result in light flaking and minimal redness, while more advanced peels can cause visible peeling for 3–7 days. You will receive detailed aftercare instructions to support optimal healing.
Not necessarily. Peeling varies between individuals and peel types. Some clients experience light flaking, while others may have more visible shedding. Even if peeling is minimal, the treatment is still working beneath the surface.
Laser collagen facials use targeted light energy to gently heat the deeper layers of the skin, stimulating collagen production and cellular renewal. The treatment helps improve skin firmness, texture, fine lines, and overall tone without aggressive surface damage.
All skin types can safely and effectively have the laser collagen facial performed on them.
We use the Nd:YAG wavelength to perform this service. This technology is considered safe for a wide range of skin types, including darker skin tones. Treatment suitability is assessed during consultation.
For optimal collagen stimulation, a series of 3 - 6 treatments spaced about 4 weeks apart is typically recommended. Results build progressively as collagen remodels over time.
Downtime is usually minimal. Mild redness or warmth may occur immediately after treatment and generally resolves within a few hours. Most clients resume normal activities the same day.
Laser pigmentation treatments use targeted light energy to break down excess melanin within the skin. The pigment absorbs the light, fragments, and is gradually cleared by the body’s natural processes. Treatments are tailored depending on the type and depth of pigmentation.
Pigmented areas may temporarily dry up and darken before naturally flaking away over the following 5–10 days. Mild redness or sensitivity may occur immediately after treatment. Sun protection is essential during the healing period.
Fitzpatrick skin types I-III.
We use the Alexandrite wavelength for this treatment, which is suitable for lighter skin types.
We treat superficial, melanin-based pigmentation such as:
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Freckles
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Sun spots (solar lentigines)
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Age spots
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Flat, benign pigmented lesions
These types of pigmentation respond well to Alexandrite laser technology, which specifically targets excess melanin within the skin.
We do not treat melasma, raised moles, suspicious lesions, or pigmentation of unknown origin. If a spot has changed in size, shape, colour, or appearance, a doctor’s assessment and clearance is required prior to treatment.
A consultation is essential to determine whether your pigmentation is suitable for laser treatment and to ensure the safest and most effective approach for your skin.
Not all pigmentation is suitable for laser treatment. Conditions such as melasma or deeper dermal pigmentation may require alternative approaches. A consultation is necessary to determine suitability and expected outcomes.
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Most superficial pigmentation responds well within 1–3 treatments, spaced approximately 4 weeks apart.
The number of sessions required depends on the type, depth, and size of the pigmentation, as well as individual skin response. Some spots may lighten significantly after one session, while others require additional treatments for optimal clearance.
Pigmentation can recur over time with ongoing sun exposure, so consistent sun protection is essential to maintain results.
Laser treatment permanently removes the specific pigment that is targeted during your session. However, it does not stop your skin from producing new pigmentation in the future.
New spots can develop over time due to ongoing sun exposure, hormonal influences, and natural ageing. For this reason, maintenance treatments may be required in the future.
Daily broad-spectrum SPF and sun protection are essential to minimise recurrence and maintain results long term.
Most clients describe the sensation as a quick snapping feeling against the skin. The treatment is very fast, and discomfort is brief and well tolerated. Cooling measures are used where appropriate to maximise comfort.
To ensure safety and optimal results, you should avoid:
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Active sun exposure or tanning for at least 2 weeks prior
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Fake tan on the treatment area
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Certain active skincare (such as retinol or strong exfoliants) for several days prior
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Any recent skin irritation in the area
You will be provided with personalised pre-treatment instructions during consultation.
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Immediately after treatment, the area may feel warm and appear mildly red. Treated pigmentation will often darken over the following 24–48 hours before naturally flaking away within approximately 5–10 days.
During the healing period:
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Keep the area clean and protected
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Avoid picking, exfoliating, or applying active skincare
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Avoid direct sun exposure
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Apply a broad-spectrum SPF daily
A soothing recovery product such as Skinstitut Laser Aid may is recommended to help calm the skin, reduce heat sensation, and support the healing process.
Following aftercare instructions carefully is essential to minimise complications and achieve optimal results.
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Skin Treatments
Cosmetic teeth whitening is a non-invasive treatment designed to lighten the natural shade of your teeth. A professional-grade whitening gel is applied to the surface of the teeth and activated with a blue LED light to help break down stain molecules within the enamel.
The whitening gel contains hydrogen peroxide, which releases oxygen molecules. These molecules penetrate the enamel and break apart stain compounds, making them less visible and resulting in a brighter, whiter appearance.
Each whitening cycle takes approximately 20 minutes. Most clients choose 2–3 cycles in one session, with a full treatment lasting up to one hour.
Results vary from person to person. Many clients notice visible brightening after one session. Final results depend on your starting shade, the type of staining, enamel thickness, and lifestyle factors such as coffee, tea, red wine, and smoking.
Yes. When performed correctly using approved cosmetic-grade products, teeth whitening is considered safe. The treatment is non-invasive and does not damage the structure of the tooth.
Some clients may experience temporary tooth sensitivity during or after treatment. This is usually mild and subsides within 24 hours. If you already have sensitive teeth, let us know before your appointment.
No. Cosmetic whitening works by breaking down stain particles, not by removing enamel. The process does not thin or weaken the tooth when performed correctly.
No. Whitening only works on natural tooth enamel. Existing dental work such as crowns, veneers, bonding, or fillings will not change colour.
Whitening may not be suitable if you:
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Are pregnant or breastfeeding
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Have untreated cavities or gum disease
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Have severe enamel erosion
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Have dental restorations on front teeth
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Are under 18
If you’re unsure, we recommend consulting your dentist prior to treatment.
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Results can last several months depending on lifestyle habits. Regular consumption of coffee, tea, red wine, and smoking may cause staining to return sooner. Maintenance treatments can help prolong results.
For 24–48 hours after whitening, it is recommended to avoid strongly coloured foods and drinks such as:
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Coffee
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Tea
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Red wine
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Coloured soft drinks
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Tomato-based sauces
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Berries
This allows the teeth to rehydrate and stabilise in colour.
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We use a 6% hydrogen peroxide whitening gel, which is the highest concentration permitted for use by non-dental cosmetic practitioners under Australian regulations.
This professional-grade strength is designed to deliver effective brightening while remaining within safe cosmetic guidelines. Higher concentrations are restricted to dental professionals.
Cosmetic whitening differs from dental whitening performed by a dentist. Dentists can use higher-concentration whitening systems and custom trays. Cosmetic whitening is designed as a safe aesthetic enhancement for suitable candidates with surface staining.
Teeth Whitening
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